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Terms & Conditions

These Terms govern your relationship with the operator of betmgm on the website bet-mgm.games, defining the rules and obligations for using the service. By accessing and using this platform, you agree to these Terms as of the effective date April 27, 2025.

Definitions

For clarity and consistent interpretation within these Terms:

  • Operator: The entity operating betmgm on bet-mgm.games, responsible for providing the gaming services.
  • User/Player: Any individual who registers, wagers, or otherwise engages with the betmgm platform.
  • Bet: A stake or wager placed by a Player on a gaming event or outcome via betmgm.
  • Bonus: Promotions or credits granted to Users subject to specific wagering and usage conditions.
  • Wager: The total amount risked by a Player in accordance with the Terms, including bets placed and bonus wagering requirements.

Account Registration

OBSERVE: Compliance with Canadian legal requirements mandates a minimum age of 19 for gambling in most provinces; however, betmgm enforces a minimum age of 18 to align with broader standards and to ensure inclusive coverage.

EXPAND: Users must complete a registration process involving email verification and provide accurate personal data to comply with Know Your Customer (KYC) policies essential for anti-money laundering and fraud prevention.

REFLECT: betmgm requires all Users to maintain the confidentiality of their login credentials to secure accounts from unauthorized access, emphasizing User responsibility for all activities conducted under their account.

  • Age Requirement: You affirm that you are at least 18 years old. Underage gambling is strictly prohibited and subject to account suspension.
  • Registration Process: Involves providing accurate personal details, completing email verification, and submission of KYC documentation as requested.
  • User Obligations: Maintain truthful information and safeguard passwords to prevent unauthorized use.

Betting & Gameplay Rules

betmgm permits placing bets subject to defined minimum and maximum limits which vary by game and jurisdiction within Canada. The platform supports diverse bet types, including single, multiple, and system bets.

Bets placed are generally final; however, cancellations or modifications may be permitted only under exceptional conditions detailed in the platform's specific game rules. Users must adhere to standards of conduct ensuring fair play.

  • Bet Limits: Minimum and maximum bet amounts depend on specific game types and local regulatory conditions to ensure responsible wagering.
  • Bet Cancellation/Modification: Possible only in rare cases such as technical errors, with decisions at the sole discretion of betmgm.
  • Conduct Rules: Prohibits any form of abusive language, fraud, collusion, or disruptive behavior in live games and chat environments, ensuring a respectful community.

Regional Compliance Note: These rules align with Canadian provincial regulatory requirements and promote responsible, legal gaming practices.

Bonus Terms

betmgm grants bonuses subject to activation and wagering requirements designed to prevent abuse and comply with Canadian gaming standards.

  1. Bonus Activation: Bonuses become valid only after fulfillment of specified criteria such as initial deposit or qualifying bets within defined timeframes, generally up to 30 days post-issuance extended through 2025.
  2. Wagering Requirements: Players must wager bonus amounts a predetermined number of times (commonly 20-40x) before withdrawal eligibility.
  3. Prohibited Games/Actions: Certain games (e.g., some table games or live dealer games) may be excluded from bonus wagering calculations to mitigate risk.
  4. Promotion Combinations: Bonuses cannot be combined unless expressly stated; only one active bonus per User is permitted at a time.

Legal Protections: betmgm reserves the right to revoke bonuses or winnings derived from violating Terms, ensuring regulatory compliance.

Payments & Withdrawals

betmgm supports multiple deposit and withdrawal methods compliant with Canadian financial regulations, including credit/debit cards, e-wallets, and cryptocurrencies.

  • Payment Methods: Accepted methods include Visa, MasterCard, PayPal, Interac e-Transfer, and select cryptocurrencies.
  • Limits and Fees: Deposit and withdrawal limits follow the regulatory framework with fees clearly disclosed prior to transaction execution, fees are typically borne by the User.
  • Processing Times: Deposits are generally immediate; withdrawals may take 1-7 business days depending on the method.
  • Refund Conditions: Bets and bonuses may be refunded only under exceptional circumstances (e.g., technical faults) and at betmgm's sole discretion.

Regional Compliance Note: All payment processing complies with Canadian Anti-Money Laundering (AML) requirements and provincial regulatory standards effective through 2025.

Limitation of Liability

betmgm undertakes to maintain fairness and accuracy in all gaming results supported by certifications from independent bodies (e.g., iTech Labs through 2025). However, liability exclusions apply under certain conditions as follows:

  1. Operator Obligations: betmgm commits to providing services with integrity, ensuring accurate calculation of game outcomes and facilitating fair play.
  2. Exclusions of Liability: The Operator is not responsible for losses or damages arising from technical failures, internet interruptions, unauthorized access, or third-party actions beyond their control.
  3. Maximum Compensation: Should a liability arise, the maximum compensation payable will not exceed the amount placed in the relevant bet.

Legal Disclaimer: These limitations are in full accordance with applicable Canadian laws and regulatory guidelines, safeguarding both Operator and Player interests.

Intellectual Property Rights

All content, software, trademarks, and other intellectual property on bet-mgm.games related to betmgm are owned or licensed by the Operator or its partners.

  • Reproduction, copying, distribution, or derivative use of any proprietary materials without explicit permission is strictly prohibited.
  • Users are granted a limited, non-exclusive license to access content solely for personal, non-commercial use under these Terms.
  • Unauthorized commercial exploitation is unlawful and subject to legal action.

Privacy & Data Protection

betmgm processes all personal data strictly in accordance with its Privacy Policy, which complies with Canadian privacy laws including PIPEDA.

Your data is collected, stored, and used to deliver services, ensure compliance with legal obligations such as KYC and AML, and enhance user experience while maintaining confidentiality and security.

Changes to Terms

betmgm may update these Terms from time to time to reflect legal, regulatory, or operational changes.

  • Notification Procedures: Users will be informed of significant updates via email notifications and prominent website banners at least 30 days before the changes become effective.
  • User Options: Users disagreeing with updated Terms may discontinue use of the platform and close their accounts following the stipulated procedures.

Termination & Suspension

betmgm reserves the right to suspend or terminate User accounts for violations of these Terms or for legal compliance.

  • Grounds for Action: Fraud, underage gambling, breach of conduct rules, or failure to comply with KYC requirements.
  • Procedure: Users will be notified via registered email about the decision. Pending funds will be refunded where permitted by law and after deduction of legitimate claims.
  • Dispute Rights: Users may contact Customer Support for clarifications or dispute resolution.

Governing Law & Jurisdiction

These Terms are governed by the laws of Canada, with respect to provincial regulations pertaining to the User's place of residence.

  1. Applicable Law: Provincial laws under which betmgm operates, specifically aligning with Ontario gaming authority requirements and equivalent regulations in other provinces where applicable.
  2. Jurisdiction: Disputes arising will be subject to the exclusive jurisdiction of Canadian courts or binding arbitration as per procedural agreements.
  3. Dispute Resolution: Parties agree to pursue amicable resolution through Customer Support before legal proceedings or arbitration, in compliance with Canadian dispute settlement mechanisms.

Contact Information

For inquiries related to Customer Support or legal matters concerning betmgm on bet-mgm.games, please use the following contact details:

  • Email: not [email protected] (general and departmental)
  • Phone: not specified
  • Headquarters: Jersey City, NJ, USA (legal entity location)
  • Regional Office (Canada): Address not specified

Note: The Operator is committed to responding promptly and efficiently to all communications within reasonable business hours and as required under Canadian regulatory standards.